Blog & News

As healthcare professionals know, it’s important to track Calls 4 Concern data when a patient’s health declines and causes worry for the patient’s loved ones. Also, when reaching out to the Critical Care Outreach Team (CCOT), it’s crucial that their daily observations are tracked properly and thoroughly.

The Ideagen InPhase Annual User Group made its way up North in Leeds for its 2024 rounds. For many, this was a chance to reconnect with familiar faces, while others were meeting for the first time. Colleagues who had previously worked together but had since moved to different trusts were delighted to reunite, fostering a sense of community and shared purpose.

In London in early October 2024, attendees gathered for the latest InPhase User Group meeting, excited for new updates, insights and food and drinks! We welcomed a wonderful mix of both familiar and new faces and colleagues who had previously worked together but moved to different trusts connected again.

The morning began on a high note, with a free breakfast that’s always a hit! Patient safety leaders from across the Midlands gathered in an intimate setting, where they could freely discuss their thoughts and experiences on the current state of patient safety. 

Ideagen InPhase and a collection of experts attended the annual HSJ’s Patient Safety Congress for the third year in a row! This year’s Patient Safety Congress, held on September 16th and 17th, centered around the theme “Honest Conversations: Creating Safety in a System Under Pressure.”

When a healthcare organization receives a legal claim, it marks a critical moment impacting patients, their families, and the institution itself. While the experience may not be positive, effectively managing and analyzing claims can be a powerful tool for driving improvements in patient safety and reducing the likelihood of future incidents.

Recent reports from NHS England highlight a concerning trend: a perceived decline in productivity within the healthcare sector, attributed in part to reduced discretionary efforts from staff post-pandemic. In response, NHS England is devising a comprehensive plan to bolster productivity across all aspects of healthcare delivery, with a particular emphasis on leveraging technology.

On July 4th, 2024, InPhase hosted its first Patient Safety Leaders' Summit at the Cedar Court Hotel in Huddersfield. The day kicked off with the most important part – a free continental breakfast - which set the stage for a day filled with workshops, presentations, and demonstrations focused on patient safety.

In recent webinars, blogs, and social media, we've stressed the need to comply with CQC's Regulation 17. It is about good governance in healthcare organizations. Regulation 17 is about systems that ensure effective management in healthcare. They must support learning and improvement.

Improving patient safety and care isn't just about adhering to protocols; it's about listening to the voices of those who matter most: the patients. Incorporating patient feedback into improvement initiatives is not only a best practice but also a regulatory requirement.