Waiting Times...or Wasting time? A little digitisation that can help NHS service recovery.

Combining Quality and Efficiency in the NHS and Healthcare Recovery

Waiting Times...or Wasting time? A little digitisation that can help NHS service recovery.

The COVID-19 pandemic has impacted the NHS and UK health system in previously unimagined ways.

Elective and diagnostic activities have been highly disrupted, leading to a significant backlog of patients waiting for treatment.

Many people suffering painful joint and bone conditions, ear nose and throat and ophthalmology issue and undiagnosed cancers and mental health conditions will be part of that backlog.

Why KPIs and KLoEs Aren’t Really Driving Continuous Improvement and Statistical Analysis in Healthcare

How the right performance management solution helps you avoid the "messy middle"

Why KPIs and KLoEs Aren’t Really Driving Continuous Improvement and Statistical Analysis in Healthcare

For healthcare providers, Key Lines of Enquiry (KLoEs) and Key Performance Indicators (KPIs) are an integral part of the culture, as they help ensure that the services they provide meet fundamental standards of quality and safety. Audits and inspections (such as those performed for the Care Quality Commission) often take up vital time and resources as they collect commentaries and evidence to ensure those standards are reached.

Working Smarter, Not Harder – Why Public Service Providers Need an Integrated Solution

When the world demands frenetic change, you need to keep up with the pace

Working Smarter, Not Harder – Why Public Service Providers Need an Integrated Solution

In the wake of COVID and the flood of problems and challenges that came with it, councils and public services providers, including Social Care and Housing, were suddenly forced to think fast and act faster. The ability to react to change and adjust work patterns at speed became more crucial than ever, but that vital speed simply couldn’t be allowed to come at the cost of quality assurance.

Defeating Frankenstein - Integrating Fire Service Planning, Performance, Actions and Risk

When cobbled-together systems hold you back, you'll need an elegant solution

Defeating Frankenstein - Integrating Fire Service Planning, Performance, Actions and Risk

It is time to change...

Fire Services, like every other public service, are dealing with a world of unprecedented, unexpected and unplanned changes. We need to be able to adjust, re-think and execute plans more quickly and more frequently than ever before.

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