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Get to know us

The patient safety platform built for the whole of healthcare.

Ideagen Healthcare Guardian (formerly InPhase) is a single, connected platform for patient safety, risk and compliance. Over 30 integrated apps and dashboards bring incidents, audits, risk and assurance into one source of truth — so everyone from the board to the front line can see what needs to be done, how it's going, and where to act. We help healthcare organisations move from reactive reporting to proactive improvement, giving clinical teams time back for what matters most: safe, high-quality care.

Our mission

To make patient safety visible, connected and continuous. Too many teams still lose critical insight to disconnected spreadsheets and siloed systems, spotting patterns only after harm has occurred. We exist to change that — turning everyday reporting into early warning, and compliance from a burden into genuine assurance. When safety data flows freely and decisions are made on evidence, harm is prevented before it happens.

Who we serve

Ideagen Healthcare Guardian supports the breadth of modern healthcare — public hospitals and the NHS, private healthcare, care homes, clinics, hospices, ambulance services and many more. Whatever the setting, the goal is the same: one platform, one source of truth, and the confidence that nothing critical is slipping through.

Our product offering

We combine incidents, audits, risk, feedback and compliance in one connected system, backed by user-triggered AI that helps teams summarise, draft and act faster without losing control. Licensing is simple — unlimited users, forms and dashboards per organisation — so the platform grows with you rather than charging you to. Ideagen Healthcare Guardian is LFPSE V5.0 and V6.0 certified with direct automated submission to NHS England, and delivered by Ideagen, a PE-backed business trusted by 18,500 customers worldwide, over 2,000 of them in healthcare. We hold ISO 9001, ISO 27001 and Cyber Essentials Plus certification, so assurance is built into how we operate, not just what we sell.

Contact Us

If you have any questions about Ideagen Healthcare Guardian (formerly Ideagen InPhase) itself, please don't hesitate to get in touch.

If you have a query about your own Ideagen Healthcare Guardian (formerly Ideagen InPhase) system, login issues or technical issues, please contact your local administrator, the form below does not link to our support team.

Contact Support

If you require support for the Ideagen Healthcare Guardian product (formerly Ideagen InPhase), please contact your local administrator that manages the InPhase platform for your organisation.

All local user management and configuration is handled at a local level internally within your organisation.

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Office

One Mere Way
Ruddington
Nottingham
England
NG11 6JS