WEBINAR
PSSM Domain 2: Embedding patient safety into strategic planning and organizational policies
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January 29th
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60 Mins
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Healthcare
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Patient Safety
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US
Registration
Watch on-demand
Watch on-demand
Patient Safety Structural Measure (PSSM) Domain 2 highlights the importance of integrating patient safety into strategic planning and organizational frameworks at all levels. From senior leadership to frontline staff, this domain focuses on creating a strong foundation for safety through clearly defined goals, effective policies, and a culture that values learning and accountability.
This 60-minute webinar will guide you through the essential strategies and tools required to comply with PSSM Domain 2. You’ll learn how to develop strategic plans rooted in safety principles, set meaningful goals like “zero preventable harm,” and create a just culture where mistakes are opportunities for learning, not punishment.
Gain insight into practical ways to educate and empower teams, track progress through metrics, and build organizational resilience amid complex healthcare challenges. By the end of this session, you’ll feel equipped to align with the Domain 2 framework while delivering measurable improvements in safety and operations.
Designed for
- Patient Safety/Experience Directors & VPs
- Compliance Directors & VPs
- Governance Directors & VPs
- Heads of departments for patient safety, compliance and risk
Organisations that should watch
- Hospitals
- Independent Healthcare Organisations
- Integrated Care Systems
- PSOs
Hosts:

Andrew Bingham
Andrew is responsible for our customer success team, tasked with helping our customers make the most of the opportunities presented by our product features and key business responsibilities of customer retention, adoption and expansion.

Paul Clinton
Paul has vast expertise in healthcare, NHS, independent providers and social care, from practical experience and implementations of dozens of healthcare systems over the past decade. Leading the design and integration of solutions today using the InPhase suite with unparalleled knowledge.
This fast-paced web conference will include these key areas:
- Learn how to implement a just culture framework that encourages error reporting and fosters collaborative problem-solving.
- Develop actionable strategies to set “zero preventable harm” goals, track safety outcomes, and address disparities across populations served.
- Discover how to use data to drive policy decision making that balance accountability with no-blame and distinguish human error from at-risk or reckless behavior.
- Explore best practices for regular competency assessments and patient safety training programs for all staff, from frontline workers to executive leaders.
- Gain tools to design action plans for workforce safety that address pressing challenges such as safe patient handling, violence prevention, and psychological well-being.
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You can also ask us questions in the session. Make sure you don't miss out next time!