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How to effectively triangulate Calls 4 Concern data to boost patient safety and drive quality improvement

Learn how James Paget University Hospitals NHS Foundation Trust are using InPhase to reduce reporting time, streamline their Calls 4 Concern and CCOT data, improve patient safety and drive quality improvement.
  • 60 Mins
  • Healthcare
  • Call 4 Concern & Martha's Rule

In this exclusive 60-minute webinar, you will learn how triangulation of Calls 4 Concern data with incidents, risk, quality, audit, policy and more can help improve patient safety, mitigate risks and drive quality improvement. Featuring insights from the James Paget team, we will explore real-world solutions to the challenges of data management and patient safety monitoring.

You will learn how James Paget University Hospitals NHS Foundation Trust is streamlining Calls 4 Concern and Critical Care Outreach Team (CCOT) data, making data collection and entry more efficient, ensuring that all the relevant data is collected, and reducing the burden on team members. Discover how their team plans to eliminate the risk of errors inherent in spreadsheet-based systems and triangulate their data with other key care quality data to improve patient safety and drive quality improvement.

You will see how technology from InPhase simplifies data collection and analysis, ensuring all necessary data under Calls 4 Concern and Martha’s Rule is accurately captured and easily accessible by the entire team. Learn how the app’s intuitive design eliminates the need for specialized data knowledge, making it easy for anyone on the team to use, even in the absence of key personnel, while maintaining accuracy and compliance.

You will also gain insight into how InPhase transforms data into actionable insights, enabling Trusts to focus on quality improvement rather than just collecting data in a spreadsheet. Learn how to leverage the app’s reporting and visualization features to not only save time but also to see the tangible impact of your data on patient care and safety, driving continuous improvement across your organization.

Designed for

  • Clinical Directors
  • Chief Nurses
  • Quality Directors
  • Governance Directors
  • Heads of Compliance and Risk
  • PCN Managers

Organisations that should watch

  • Secondary Care
  • Emergency Services
  • Integrated Care Systems
  • Independent Healthcare Companies
  • Primary Care
  • Care Homes & Social Care Providers

With guests

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Hosts & Guests:

Andrew Bingham

COO, Ideagen InPhase

Andrew is responsible for the InPhase business line within Ideagen, leading the business development operations and customer success team, tasked with helping our customers make the most of the opportunities presented by our product features and key business responsibilities of customer retention, adoption and expansion.

Paul Morris

Chief Nurse - James Paget University Hospitals NHS Foundation Trust
With extensive senior nursing experience including acute medicine, public health, critical care with the main area of practice being emergency care. Paul is now the Deputy Chief Nurse at James Paget University Hospitals NHS Foundation Trust and has taken the trust through a full migration process from Ulysses to InPhase.

This exclusive conference covers these key areas:

  • You will learn how to manage and track Calls 4 Concern requests effectively, ensuring that all necessary data is collected based on the Trust’s needs for quality improvement through streamlined data collection and analysis.
  • You will gain insights from the James Paget team on overcoming challenges related to manual data entry, incomplete records, and data management within NHS Trusts.
  • You will receive an exclusive look at the InPhase app’s features, discovering how its intuitive interface can simplify data entry and analysis for all team members, regardless of their data expertise.
  • You will understand how the InPhase app enables accurate and comprehensive data capture, allowing for real-time tracking and reporting that supports continuous quality improvement.
  • You will learn how to leverage the InPhase app’s reporting tools to transform collected data into actionable insights, driving meaningful improvements in patient care and safety across your organization.

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