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InPhase Primary Care Oversight

A Comprehensive Suite of Apps Designed Especially for Primary Care.
Specifically designed for Primary Care, healthcare providers can effortlessly stay up-to-date and compliant with the latest NICE guidance, ensuring efficient review and implementation of new guidelines. Get seamless incident reporting, supported by fast forms and one place to keep historic reports for easy tracking and retrieval. Raise CQC ratings in a matter of months, whilst reducing costs and streamlining processes. With pre-built dashboards and intuitive action management features, everything is ready to go from day one.
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LFPSE Incidents
Risk Icon
Risks
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Feedback
(K041 Ready)
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Quality
(NICE Guidance)
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Audit
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Actions
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Reporting

Datasheet Download

A free Primary Care Oversight App PDF datasheet for you to take away.

InPhase Primary Care Oversight is already helping primary care organisations improve their CQC results

Learn how the apps helped Mayflower Medical Group improve their CQC rating by 2 levels in 6 months and have a closer look at the platform on our latest webinar here...
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LFPSE Incidents

Prioritise patient safety and improvement.

Fast and simple forms help you to report incidents quickly and as stress-free as possible. One place to keep a history of recorded incidents so you can find incidents easily in the system and be notified when an incident moves through the log, learn and improve workflow of being reviewed. Prove to CQC and other regulatory bodies that you have an efficient and effective LFPSE incident reporting system in place to learn and improve.

Feedback

Increase compliments with effective feedback management.

Easily put a feedback form on your patient-facing website for patients, friends and family to provide their feedback to the service. Built-in action management supports you in resolving these complaints and seeing if there are new compliments as a result of those actions. You can even instantly export feedback into K041 returns and save days in reporting.

Quality Assurance

Stay compliant against guidance

Stay updated on the latest NICE guidance, automatically refreshed as new guidance is released and easily accessible in one place. Ensure that new guidance gets reviewed by the right people and confirm compliance with dedicated, trackable actions. Prove to CQC that you have an effective system for managing and implementing new guidance.

Audits

Faster and more complete audit management

Fast and easy-to-use audit forms mean that you can complete audits in a matter of minutes. The forms help staff understand what needs to be done and how to do it, guiding them through the process of each audit for clarity and simplicity. Easily attach documents, comments and photos to evidence the audit and create trackable audit actions for improvement.

Risk Management

Manage and mitigate risks before they happen.

Effectively manage risks with a simple and clear risk register that can help you identify the risks that need the most urgent attention. Easily create delegated mitigation actions, so you can assure yourself, partners and regulatory bodies that risks are being efficiently and effectively dealt with. Stay in the loop with tailored alerts.

Key Features

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Cost Reduction
By streamlining processes InPhase Primary Care Oversight boosts efficiency, and reduces duplicated efforts leading to tangible costs savings of 2 FTE per year.
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Actions for Everyone
Easy action creation linked to specific areas of improvement. Assign actions to staff, monitor their progress and attach evidence.
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Pre-built reports
Dashboards are pre-made and ready-to-use out of the box, giving you useful oversight and instant insights without training staff in using BI tools.
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LFPSE Incidents
Hit the ground running with a fully LFPSE compliant incident management system automatically connected to the NHSE LFPSE API to load your incidents to the national framework. Log, approve and manage incidents easily with minimum training required.
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Automatic NICE Guidance
The platform automatically refreshes to show the latest NICE guidance so you are always up to date and are notified of the latest guidance that needs to be reviewed.
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Feedback
(K041 Ready)
Effortlessly collect and manage complaints and compliments submissions directly from your own website or sscanned QR codes, then track follow up responses and actions and analyse all feedback with instant one-click reports.
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CQC Improvement
Proven track record of helping primary care providers elevate their CQC ratings by two levels within six months by supporting you in all the areas assessed by CQC in Section 17.
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Super Simple Audits
Fast and super user-friendly audit forms with document attachment options, guiding staff through the audit process and facilitating actionable improvements without extra training.

Benefits

  • Always be ready for remote and in-person CQC inspections and have assurance that you have everything you need to prove effective quality management to regulatory bodies.
  • Raise CQC ratings by two levels in a matter of months by proving to CQC that you have an effective patient safety and assurance system and using it to bolster learning and improvement.
  • Effectively manage your patient feedback cycle to stay on top of complaints, manage responses and increase compliments to evidence good work.
  • Fast and easy forms make incident and audit data capture quick and supportive guidance ensures that staff know exactly what they need to do to fill it out correctly.
  • Consolidate patient safety and assurance data into a single platform to have evidence readily available to provide CQC assessors or to your ICB/ICS.

Get a closer look at Oversight. Speak to the team.

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