10 Datix and LFPSE incident system myth busters

False.

Replacing previous Local Risk Management Systems (LMRS)/ Risk Management Information System (RMIS) such as Datix, does not have to result in significant downtime or disruptions to incident and adverse event reporting. Organizations switching systems can seamlessly transition while maintaining their day-to-day operations without interruption enabling healthcare teams to log incidents and adverse events as usual, even during the implementation process.

“We compared the number of incidents that were reported on Datix for the first 2 weeks of October with the following 2 weeks when we went live with the LFPSE forms with InPhase Incident Oversight and there was no difference or drop off, even with the fact that because of the really short implementation time we didn’t have a lot of time for front end user training on the LFPSE form on our new InPhase system. We ran with it and continued to report at the same rate, with no significant difference at all, it was really quite impressive". – Robert Buddle, EX-Datix Risk Management Systems Administrator at Bedfordshire Hospitals NHS Foundation Trust.

Read Bedfordshire’s full case study, here to learn more about their implementation journey with Ideagen InPhase.

False.

Managing patient safety and governance with multiple standalone systems often leads to inefficiencies and data silos - but this doesn’t have to be the norm. Ideagen InPhase consolidates disparate tools into a single, integrated platform. Organizations can manage everything from incidents and adverse events to audits, risk managements, quality governance, policy updates, safeguarding reports, mortalities, health and safety and more from one platform, one place with one login and one version of the truth.

By centralizing data in one place, teams eliminate the delays and confusion caused by fragmented processes and can achieve smoother collaboration, better oversight and more effective decision-making across departments or regions.

“For me, the best thing about InPhase is the ease with which it allows me to integrate information across multiple sources including patient safety incidents, CQC queries, quality alerts, PALS, complaints, audits and NICE guidelines.” – Roisin Mulvaney, Director of Quality Governance at King’s College Hospital NHS Foundation Trust.

Read the full interview here.

False.

Not only is it possible to successfully migrate Datix records to Ideagen Healthcare Guardian for full data integrity, Ideagen Healthcare Guardian even has a tool specifically designed to seamlessly migrate Datix records to your new Ideagen Healthcare Guardian system. Organizations can also decide how much data they need to migrate to meet different requirements, for example, if pathology needs 10+ years’ worth of data or if maternity needs 5+ and so on.

After using Datix systems for 20 years, Bedfordshire Hospitals NHS Foundation Trust decided to implement a new system altogether to bring the Ideagen Healthcare Guardian Learn from Patient Safety Events (LFPSE) Incidents app. The migration of 350,000 historic records from Datix to the Ideagen Healthcare Guardian Incidents app was achieved in record-breaking five weeks and one day.

Bradford Teaching Hospital NHS Foundation Trust also migrated over 158,000 Datix records to their new Ideagen Healthcare Guardian system after use Datix for over 2 decades.

Read Bradford Teaching Hospital NHS Foundation Trust’s full case study here.

False.

Reporting an incident or adverse event doesn’t have to be slow and cumbersome. Ideagen Healthcare Guardian’s fast forms reduce the time it takes to report an event by up to 45% compared to other LRMS systems resulting in a significant time saving achievement. If an organization logs 100,000 incidents/ adverse events per year at 20 minutes each, that’s 33,333 hours per year spent on logging data. If that time is reduced by 45%, that’s an astonishing 15,333 hours reduction in time spent reporting incidents.

Additionally, Ideagen Healthcare Guardian incident/ event forms have conditional questions – meaning that certain fields only appear when a particular answer is given, meaning organizations don’t have to spend time filling in non-applicable fields, further reducing the time it takes to collect data.

In Maidstone and Tunbridge Wells’ case, incident/adverse event reporting increased from a monthly average of 1300 to 2000 reports, demonstrating the fast nature, ease and intuitiveness of the system.

Read their full case study, here.

False.

With Ideagen Healthcare Guardian, customization is straightforward and immediate. Its flexible design allows users to create bespoke forms, workflows, and categories that align with unique organizational needs, without relying on external support. Whether addressing regional compliance differences or internal priorities, you can make the changes you need, when you need them, for a truly tailored patient safety and governance solution without the code or lengthy development cycles.

Maidstone and Tunbridge Wells NHS Foundation Trust created 35 dashboards tailored to trust-wide, divisional, and departmental needs. Key dashboards include falls, maternity, and PSIRF, all designed to highlight trends and enable decision-making.

“We went dashboard crazy, but the oversight we now have is incredible.” - Carrie Carpenter, Trust Patient Safety Specialist at Maidstone and Tunbridge Wells NHS Foundation Trust acknowledged.

False.

Linking patient safety and governance tools to broader organizational systems can be effortless. Ideagen Healthcare Guardian integrates seamlessly with HR, finance, and patient administration systems, eliminating extra manual work and creating a unified data flow. This means reporting and decision-making are based on complete, accurate, and real-time information, with no added complexity or delay. Acacium were able to integrate Ideagen Healthcare Guardian with their HR and finance systems enabling a more in-depth helicopter view.

“It’s intuitive, easy to configure, and inspires confidence in our people,” - Karen Matthews-Shard, Global Clinical Director for the Acacium Group.

False.

This combination of systems might limit your ability to monitor incidents as they happen, but Ideagen Healthcare Guardian ensures real-time data access is part of your governance toolkit. Dashboards, analytics and live updates allow teams to identify trends and make informed decisions instantly. This capability shifts governance operations from reactive problem-solving to proactive improvement. Staff can login on any device and get an accurate and up to date picture of what they need to know at a glance to be properly proactive instead of reactive.

“It's really changed that kind of the way that people interact with the data and the way that people share the data. People flap open their laptop, put in the search parameters, and we're using a live dashboard to discuss data with people in the clinical areas. That's really good for ownership. People feel really much more invested in their own data and what they can do to change their practices or make improvements.” - Lynn Carpenter, Quality & Safety Matron, Wye Valley NHS Foundation Trust

False.

Ideagen Healthcare Guardian is incredibly intuitive to use. With the vast majority of users inputting data, we gave extra special focus on making sure that it’s simple to report an incident or adverse event, complete an audit, submit a safeguarding concern and much more. Our data capture forms keep things clean and clutter-free, so staff are only entering the details that are required for the type of data they’re inputting. The forms guide users through when they are inputting data to make the process as smooth and as easy as possible. Ideagen Healthcare Guardian also helps organizations train staff that need more in-depth information, like super users, by providing training materials.

“We’ve got 6000 staff, potentially, that use that system. We might have had 10 queries about reporting an incident. So they're just using it and they like in it.” - Sarah Branigan, Quality and Patient Safety Lead, Bradford Teaching Hospitals.

Eg. Learn from Patient Safety Events (LFPSE) / Australian Safety and Quality Framework / NIMS (National Incident Management System)

False.

When NHS England announced the introduction of Learn from Patient Safety Events (LFPSE) to replace the current National Reporting and Learning System (NRLS) in the UK, Ideagen Healthcare Guardian was one of the first suppliers to comply with new requirements. We are also currently working on being able to integrate with other national platforms across the US, Australia, Saudi Arabia, Ireland and more.

When discussing why they decided to move away from Datix after being an advocate for over 20 years, global healthcare provider The Acacium Group said:

“We had to shoehorn Australia and the US into a platform that wasn’t built for them. The flexibility and scalability of Ideagen Healthcare Guardian means that organizations can integrate their system with their local needs.” - Karen Matthews-Shard, Global Clinical Director for the Acacium Group.

False

Some software systems require users to pay for system updates to make sure that users are always operating with the latest versions. These software updates can be quite expensive, and if software updates happen yearly or longer, new issues are added before the existing ones are fixed. It can quickly become expensive to keep updating the system this often.

Ideagen Healthcare Guardian updates are free – so you’re always working with the latest versions of the system. We ensure that you can keep being innovative with your system and have something in place that supports your way of working so you never have to limit how you do things to fit the system you’re working with.