Call 4 Concern (Martha's Rule) App
Empowering family, carers and staff to raise concerns for a second opinion.
The Calls 4 Concern (C4C) app is a cutting-edge solution for healthcare teams that need a reliable, efficient, and flexible way to collect and manage CCOT data. With features like customizable data capture forms, real-time insights, and compliance-ready reporting, the C4C app ensures that patient care remains the primary focus. Accessible from any device and equipped with actionable dashboards, the app reduces inefficiencies, improves data quality, and accelerates quality improvement processes across your organization.
Easy, intuitive capture form
Mobile-friendly in the cloud
Alert driven investigation process
Lessons learned actions
Easy installation and migration
Datasheet Download
Simplify data collection with customizable forms
Quickly and easily collect the right data every time with customizable data capture forms. You can collect, review, and manage all CCOT data quickly and efficiently from any device, making it easier for healthcare teams to focus on patient care instead of being bogged down by paperwork.

Real-time insights to drive quality improvement
Get immediate access to real-time insights with built-in, live dashboards. Whether you need to monitor trends, track CCOT responses, or analyze patient outcomes, the app delivers actionable insights that empower your team to make informed decisions and drive continuous improvement.

Can be aligned to regional and national reporting standards
Have the flexibility to align your app to any regional and national reporting standards, including Martha’s Rule. Customize the app to capture every piece of necessary information, minimizing the risk of incomplete data and ensuring compliance with NHS regulations for better patient outcomes.

Stronger data quality for quality improvement
Get consistent data across the organization and reduce time spent chasing for extra information thanks to prompts and form validation rules that make sure the team enters the right information from the beginning. Understand at a glance what’s happening in clear and visual dashboards and make informed decisions for improvement sooner.


It's designed so that if this is the first time you interact with the product, it's easy to use. You click and it naturally flows. It's been designed by the clinical teams for them to do their work.
Key Features
Customizable forms
Real-time dashboards
Intuitive validation
Time-saving tools
Multi-device accessibility
Compliance-ready tools
Easily customisable
Benefits
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Simplify and expedite the collection of Calls 4 Concern data with an intuitive interface.
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Monitor and analyze CCOT and patient data with up-to-date, dynamic dashboards.
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Create and adjust capture forms to meet your team's needs, enhancing data accuracy and compliance.
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Input data from any device using URLs or QR codes, ensuring flexibility and ease of access for all team members.
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Generate immediate reports to track progress and identify opportunities for quality improvement.
More Resources

10 Datix and LFPSE Incident System Myth Busters

The Ultimate Guide to Learn from Patient Safety Events (LFPSE)
As of March 31st, 2023, all healthcare providers are required to have at least a test mode upgrade to Learn from Patient Safety Events (LFPSE) from their old National Learning and Reporting System (NRLS). To help you and your teams best manage the transition, we have created a number of resources, from blogs to datasheets to webinars.

How to Learn from Patient Safety Incidents using Innovation and Triangulation with King’s College Hospital NHS Foundation Trust.
To find out more about how you can strengthen data quality, save hours per month in reporting and meet the requirements of Martha’s Rule, speak to an Ideagen InPhase expert today.