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Why the future of the NHS assurance and Crisis Management needs to be integrated.

  • Our definitive list of reasons why integrated NHS assurance is a the way forward
Assurance is a vital aspect of governance within an NHS Organisation. Boards need to ensure that their organisations can deliver the financial sustainability and quality care that they declare within their annual governance statement, be this business as usual or mid crisis.

InPhase Customer Announcement - Coronavirus

  • Our plans during this epidemic and how it may affect you
While the Corona virus continues to escalate and there is the possibility offices may need to close, we would like to let you know that InPhase currently expects to be able to deliver a fully working, normal service throughout the epidemic. We will update you if this should change in any wa...

How do you choose a supplier that cares? What should customer intimacy look like?

  • Our top list of what to look for in a supplier
It’s hard sometimes to recognise what a business improvement and crisis management supplier that genuinely cares about you looks like. If you’re an exiting or striving rock star manager looking for a rock star supplier to help you fix real business problems and drive genuine results you’re going to...

Is there such a thing as a successful week, in crisis?

  • End of a long week sum-up from Robert
Is there such a thing as a successful week, in crisis? I can honestly say, at the end of a VERY long week, I LOVE the InPhase team. I thought I did before, but I hadn't seen anything.

InPhase announces provision of free crisis software to the charitable sector

  • The whole InPhase Crisis Management suite for nothing
With almost every sector in crisis, we know the charitable sector is having a particularly tough time. Lack of donations and lower resources than normal, investment into new IT systems has been completely taken off the menu. This is why we at InPhase wanted to do something about it.

Re-planning is on the horizon

  • Robert reflects on the first stages of lockdown
As we enter the 6th week in lock-down, it seems that there are fresh signs of renewal and spring all around and maybe, just maybe, we can also see signs of teams getting into new routines, successfully making efforts to stabilise work patterns.

A Risky Business

  • Why our risk software hasn't been good enough
I’ll first admit to failure. For decades my company have profited from selling and implementing risk management software which I don’t think does a good enough job.

How to plan a re-plan

  • When your plan is fundamentally knocked off course – you re-plan.
Every organisation has had its plans affected by COVID-19 and the vast majority of organisations have already re-planned once and will do so again in the next 2-3 weeks and again in 3-4 months.

Free InPhase Office Space Covid Risk Assessment

  • In planning going back to 'normal' we're sharing out office risk assessment
Here is the InPhase get back to office work policy! We thought we’d share it in case anyone finds it useful. We took some of this guidance from the government web site to ensure we’re checking all the right boxes for us. I’m sure everyone has very different circumstances but if this can help you,...

The effect of Covid on being well-led and creating continuous improvement.

  • How the pandemic has forced change in how we use technology for compliance
The COVID crisis has driven acceptance of some significant cultural changes in Health. Previously resisted, but forced through because of the crisis, the benefits are transparent and countrywide in nearly every setting.

Winter is coming, be SAFE

  • The need for world-class SAFE NHS and SAFE Care Homes Infection Prevention and Control assurance
According to the Academy of Medical Sciences 'Preparing for a challenging winter 2020/21' there "must be a period of intense preparation for our reasonable worst-case scenario for health in the winter".

How to dribble your business planning in COVID

  • What Covid Teaches Us About Effective Business Planning
If Coronavirus taught us anything, it’s that looking at our choices in isolation seldom delivers the best results. From very early in 2020 it became clear that we not only have to look after ourselves but must also consider how our actions affect around us.

HSJ Patient Safety Award Nomination for InPhase Customers, Wirral Community Trust

  • How the right digital framework can transform Care Home assurance in the face of Covid.
Since they first began in 2018, the HSJ Patient Safety Awards have been dedicated to recognising safety, culture, and experience in patient care. They’re designed to celebrate the teams at the frontline that improve standards of patient safety and drive cultural change to minimise risk, enhance...

CQC COVID Report: Combating Closed Cultures with Risk Management

  • How an effective risk management system can help avoid the serious impacts of closed cultures in healthcare
The CQC's latest COVID-19 Insight report addresses the important issue of closed cultures and how they create significant risks for safe and effective patient care. After the issues that were revealed at Whorlton Hall, Winterbourne View, Mid Staffordshire Hospital and other services, the CQC’s investigations...

Streamlining Quality Assurance Efficiency Through Oversight

  • How thorough Oversight can help Trusts drive efficient quality assurance while battling the backlog
UK vaccination efforts have achieved a great deal of success and the rates of infection and death from Covid have dropped significantly, but the current waiting list for treatments is higher than it’s ever been since records began. That means Trusts will need the right tools to beat the backlog...

The Patient Safety Dangers of Inadequate Incident Reporting

  • How robust incident reporting and risk management can help avoid deadly errors
Healthcare Providers are "High Reliability Organisations", which means that they routinely deal with high levels of risk and complexity. But it also means that even minor errors could have catastrophic consequences. What happens then, when serious errors are repeated and compounded by inadequate...

Mental health problems among nurses are increasing. What can we do to help?

  • The mental health crisis among nurses is the unseen epidemic sweeping the NHS. We explore what could help.
The Covid-19 pandemic left devastation in its wake. With 22 million cases and 177,000 deaths in the UK alone, everybody has encountered the disease that will have a lasting impact on us for decades to come. The NHS and healthcare providers around the UK became the country's heroes, with the public...