The Top Governance, Risk and Compliance Priorities for Public Services in 2021
In 2020 COVID-19 threw public services across the UK into turmoil and forced them to rapidly adopt new ways of working and meet new regulations. Covid-related events and requirements changed so frequently that disruption itself became the only constant, with local authorities, housing service providers and even fire services being disrupted at multiple levels, along with the obvious and enormous impacts on the NHS and health service providers.
How do you choose a supplier that cares? What should customer intimacy look like?
It’s hard sometimes to recognise what a business improvement and crisis management supplier that genuinely cares about you looks like. If you’re an exiting or striving rock star manager looking for a rock star supplier to help you fix real business problems and drive genuine results you’re going to need to make sure you picked the right partner.