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It doesn’t matter which regulated sector you work in, if you are regulated, audits are a part of what you have to do. They help you understand how you’re performing against your regulatory standards and also your internal standards and assure you that certain processes are being done correctly. Audits also help you celebrate success where you see it as well as identify areas for improvement, and create plans to do so.

Whether you are involved in healthcare, emergency services, local government or any regulated services industry, audits are a part of your work and organisational oversight.

As part of our work, supporting these services in achieving swift, triangulated compliance, assurance and continuous improvement, we’ve worked with a number of organisations to discover how to make these processes better and really elevate the way your data is collected, analysed and used.

In 2020 COVID-19 threw public services across the UK into turmoil and forced them to rapidly adopt new ways of working and meet new regulations. Covid-related events and requirements changed so frequently that disruption itself became the only constant, with local authorities, housing service providers and even fire services being disrupted at multiple levels, along with the obvious and enormous impacts on the NHS and health service providers.

If Coronavirus taught us anything, it’s that looking at our choices in isolation seldom delivers the best results. From very early in 2020 it became clear that we not only have to look after ourselves but must also consider how our actions affect around us.

According to the Academy of Medical Sciences 'Preparing for a challenging winter 2020/21' there "must be a period of intense preparation for our reasonable worst-case scenario for health in the winter".

The COVID crisis has driven acceptance of some significant cultural changes in Health. Previously resisted, but forced through because of the crisis, the benefits are transparent and countrywide in nearly every setting.

A few months ago, I spotted a MASSIVE contradiction on LinkedIn...

2 articles posted right next to one another.

Much if not all of the information in your daily, weekly or monthly reports will have been originated by a person, one who goes into a system and manually inputs a number.

Every organisation has had its plans affected by COVID-19 and the vast majority of organisations have already re-planned once and will do so again in the next 2-3 weeks and again in 3-4 months.

We often visit CEO’s, Heads of Transformation, culture “experts” and performance leads, to talk about transformation and performance improvement. We often hear data is the new golden bullet that will help them be smarter, do a better job, drive more revenue or provide a better service.