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Transforming Audit Management at South Tees Hospitals NHS Foundation Trust.

South Tees Hospitals NHS Foundation Trust Prepare to Go-Live with InPhase – John Boland Supports Another Awareness Day.
| Heather Lowery | Healthcare

For the past 12 months, South Tees Hospitals NHS Foundation Trust has hit the ground running before their official launch, getting stuck in and seeing the benefits of the InPhase system, already.

This meticulous preparation sets the stage for an eagerly anticipated "big bang" launch of the full Audit Oversight App across the organisation to redefine its approach to audits and quality assurance.

A Champion of Change: John Boland Takes the Lead

Enter John Boland, the dedicated InPhase Customer Success Manager, was excited to attend the Awareness Day and support the Trust in its mission to promote the comprehensive rollout of new functionality.

A Day of Insightful Encounters

During his time at both James Cook Hospital Middlesbrough and The Friarage Hospital Northallerton, John met with numerous staff members including Clinical Matrons, Healthcare Assistants, and members of the Patient Safety Team – all of whom were involved in completing a variety of Audits across the Trust.

The feedback from the team was that the completion of Audits in InPhase looked incredibly simple; “like I’m doing my Tesco shopping online.”

Seeing Impact in Real Time

David Bell, the Trust Clinical Effectiveness Data Manager, was with John during the day and was able to show the Trust staff the actual visualisations from their InPhase System on the pilot areas which had been using Audits. As one staff member commented, “Wow, I can actually see what I do is affecting the numbers. I’ve never seen that before”.

A Glimpse into the Future

The Trust Team advised that the day had been received positively by the staff. Since the visit, they have had additional feedback, asking when the date of the full launch will be so they can “try it out, scanning the Audit QR code on their iPad!”

Transforming Healthcare, One Step at a Time

As South Tees Hospitals NHS Foundation Trust gears up for the monumental launch of the Audit Oversight App, the journey ahead is paved with promise and potential. With InPhase as their steadfast partner in innovation, they stand poised to revolutionise their approach to audits, quality assurance, and ultimately, patient care. The countdown to a new era in healthcare management has begun, and the stage is set for transformational change!

To learn more about what InPhase can do for your organisation, schedule your time with an expert today.

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