Articles in Category: Quality & Performance

Tackle the patient backlog with the help of an integrated eAssurance system.

How can Trusts rely on technology when all it does is slow them down? There might be a better way…

Tackle the patient backlog with the help of an integrated eAssurance system.

The Covid-19 pandemic put a never-before-seen strain on healthcare providers that they will be recovering from for the foreseeable future. The usual 1M annual users of the NHS avoided the service during the pandemic to prevent further strain on the service, avoid catching the virus or have had their consultations pushed back to accommodate the number of Covid patients that had taken precedent.

Breaking news! The Incident Oversight app from InPhase is LFPSE certified!

Breaking news! The Incident Oversight app from InPhase is LFPSE certified!

Breaking news! InPhase has become one of only four official NHS certified suppliers of LFPSE (Learn from Patient Safety Events) incident reporting solutions for all sizes of NHS and independent hospitals and healthcare providers. With NHS Trusts and other healthcare providers being required to migrate to an LFPSE compliant system within the next year, find out what is different about an LFPSE system, why you need to migrate to a supported system and how it is expected to transform patient safety and care.

Better Than Ever – InPhase21

Exploring the biggest, best and most innovative update to our software in a decade

Better Than Ever – InPhase21

We’re delighted with the feedback on InPhase21 - the biggest, best and most innovative update to our software in a decade!

The Patient Safety Dangers of Inadequate Incident Reporting

How robust incident reporting and risk management can help avoid deadly errors

The Patient Safety Dangers of Inadequate Incident Reporting

Healthcare Providers are "High Reliability Organisations", which means that they routinely deal with high levels of risk and complexity. But it also means that even minor errors could have catastrophic consequences. What happens then, when serious errors are repeated and compounded by inadequate incident reporting?

Streamlining Quality Assurance Efficiency Through Oversight

How thorough Oversight can help Trusts drive efficient quality assurance while battling the backlog

Streamlining Quality Assurance Efficiency Through Oversight

UK vaccination efforts have achieved a great deal of success and the rates of infection and death from Covid have dropped significantly, but the current waiting list for treatments is higher than it’s ever been since records began. That means Trusts will need the right tools to beat the backlog while still delivering excellent quality assurance...

CQC COVID Report: Combating Closed Cultures with Risk Management

How an effective risk management system can help avoid the serious impacts of closed cultures in healthcare

CQC COVID Report: Combating Closed Cultures with Risk Management

The CQC's latest COVID-19 Insight report addresses the important issue of closed cultures and how they create significant risks for safe and effective patient care. After the issues that were revealed at Whorlton Hall, Winterbourne View, Mid Staffordshire Hospital and other services, the CQC’s investigations highlighted serious failings that resulted from closed cultures, and the impact that these had on people using services.

Softening the Blow of COVID-19

How the pandemic impacted urgent and emergency services…and how the right digital platform can help mitigate the impacts of the next wave..

Softening the Blow of COVID-19

It’s common knowledge that COVID-19 had a huge and unprecedented impact on healthcare, and quantifying that impact fell to the CQC. That’s why earlier this year, they issued a report on how urgent and emergency care services were affected by the pandemic during winter 2020 and discussed the actions they took to provide constructive support.

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