Articles in Category: Healthcare

The Patient Safety Dangers of Inadequate Incident Reporting

How robust incident reporting and risk management can help avoid deadly errors

The Patient Safety Dangers of Inadequate Incident Reporting

Healthcare Providers are "High Reliability Organisations", which means that they routinely deal with high levels of risk and complexity. But it also means that even minor errors could have catastrophic consequences. What happens then, when serious errors are repeated and compounded by inadequate incident reporting?

Streamlining Quality Assurance Efficiency Through Oversight

How thorough Oversight can help Trusts drive efficient quality assurance while battling the backlog

Streamlining Quality Assurance Efficiency Through Oversight

UK vaccination efforts have achieved a great deal of success and the rates of infection and death from Covid have dropped significantly, but the current waiting list for treatments is higher than it’s ever been since records began. That means Trusts will need the right tools to beat the backlog while still delivering excellent quality assurance...

CQC COVID Report: Combating Closed Cultures with Risk Management

How an effective risk management system can help avoid the serious impacts of closed cultures in healthcare

CQC COVID Report: Combating Closed Cultures with Risk Management

The CQC's latest COVID-19 Insight report addresses the important issue of closed cultures and how they create significant risks for safe and effective patient care. After the issues that were revealed at Whorlton Hall, Winterbourne View, Mid Staffordshire Hospital and other services, the CQC’s investigations highlighted serious failings that resulted from closed cultures, and the impact that these had on people using services.

The Top 6 Mistakes in Decision-Making

Why an integrated solution is key to avoiding common pitfalls

The Top 6 Mistakes in Decision-Making

Quick and efficient decision-making is key to the success of any business or organisation, from small start-ups to leading national NHS trusts. But given the sheer complexity of larger organisations and the variability of the risks they face in today’s modern world, making the right decisions has become harder – and the consequences of making the wrong ones have grown.

What Worsening Climate Disruptions Mean for NHS Premises Assurance

How the right technology can help NHS Trusts plan and prepare for climate-related risk

What Worsening Climate Disruptions Mean for NHS Premises Assurance

Weather-related incidents are only set to become more common as the climate worsens,so NHS Trusts need to have a more comprehensive and further-ranging view of the risks that could affect their hospitals and throw their services into disarray...

What is High-Reliability Healthcare?

How technology is critical in managing large-scale risk for High-Reliability Healthcare Organisations

What is High-Reliability Healthcare?

The delivery of healthcare, with its huge range of assessments, procedures and interventions is inherently risky. There’s lots of room for things to go wrong and for negative outcomes such as poor user experience, harm or even death to occur, so it’s unsurprising that healthcare organisations are increasingly being recognised as “High-Reliability Organisations” (HROs) – organisations that succeed in avoiding catastrophes despite a high level of risk and complexity.

Making Mandatory Premises Assurance Model Management (PAM) Easier

How technology can supercharge your Premises Assurance Model Management

Making Mandatory Premises Assurance Model Management (PAM) Easier

The NHS operates over 1,200 hospitals as well as nearly 3,000 other treatment facilities, many of which operate 24h hours a day, seven days a week, every week of the year. With an occupied floor area of the NHS is 24.3 million square metres (the equivalent of 3,400 football pitches), it’s safe to say that managing this estate and its related services is a huge challenge, but it’s one that’s crucial to the delivery of safe, efficient, high-quality clinical care.

Softening the Blow of COVID-19

How the pandemic impacted urgent and emergency services…and how the right digital platform can help mitigate the impacts of the next wave..

Softening the Blow of COVID-19

It’s common knowledge that COVID-19 had a huge and unprecedented impact on healthcare, and quantifying that impact fell to the CQC. That’s why earlier this year, they issued a report on how urgent and emergency care services were affected by the pandemic during winter 2020 and discussed the actions they took to provide constructive support.


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