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Good performance measurement is essential for performance improvement
- "what you measure is what you get". Organisations often
have a wealth of measurement data - particularly financial and activity
data - but lack the information they need to manage and improve performance.
INPHASE Management Consultants and our accredited partners have helped
organisations of every kind - commercial and non-commercial; large
and small; manufacturing, retail and service - to improve their performance
through better performance measurement. We have the experience and
expertise to help you solve your performance measurement issues.
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"PerformancePlus Local Authority™ is much more than performance
measurement software to help you analyse performance data. The application
brings together the whole performance framework helping you map out
how strategy, processes and operations work in real life. This makes
performance management really succeed from grass routes level."
Bromsgrove District Council
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• Measure What Matters
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For many organisations one of the most difficult aspects of introducing
a performance management programme can be getting employees enterprise
wide familiar and comfortable with measurement.
One of the most common questions we get asked as performance management
experts is "what makes a good measure?"
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Of all the possible measures, which are the ones that really matter?
How do we identify them? Where do we need new measures? How do we
measure the intangibles and the non-quantifiable? What can we stop
measuring? How can we avoid proliferating more and more measures?
INPHASE can help you with these questions and more…
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• Good Measures, Targets & Data Capture
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Once you have created a good measure, how do we know what the target
should be?
- Do we need more than one target?
- How frequently do we need to report on its performance?
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Good measures communicate what is important - but to track whether
they are being achieved we need good data. INPHASE and our partners
can provide system and data integration services, enabling you to
make optimum use of data already stored in operational systems, Data
Warehouses and Data Marts.
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• Delivering Performance Measurement with PerformancePlus™
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INPHASE Management Consultants and our accredited partners are experts
in implementing PerformancePlus™ to enable and support
performance measurement, and to help you continue on the journey though
to true performance management. We offer a full range of training
and implementation services, from basic skills transfer through to
managing and delivering the total Performance Measurement solution,
helping you to achieve quick wins and rapid payback.
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