Benefits in Rent, Payment, Repairs and Tenant Satisfaction
Reduce the Housing Associations total rent
Reduce the Housing Associations total rent lost through better management of void properties. Identify trends around geography, seasonality and type of property through InPhase BI reporting.
Reduce Void Properties
Implement and manage projects to address identified issues which are causing an increase in void properties. See the impact of initiatives designed to reduce the number of void properties upon the critical KPI’s.
Maintain and increase the rental income
InPhase will provide real time view of all Income Collection KPI’s enabling managers to quickly address any performance issues and improve collection rates.
Reduce rent arrears
Reduce rent arrears through improved analysis on where outstanding payments are due across the properties being managed, impacts caused by method of payment, type of property or household.
Identify where likely to have issues with payment in the future – predict and manage rent arrears more effectively using forecasting, trend analysis and by bringing demographic data into play.
Tenant satisfaction is a key are that can be improved through increased performance management of the organisation.