Specialist Improvement Expertise

InPhase are world leading experts in Performance and Business Management, with over 20 years of successful results for our clients. We tailor our consulting services to your precise requirements, meeting any needs for expert resource that you have in this subject area.

We offer a whole range of services including:

•  Strategy Facilitation

• Competitive Performance Evaluation

• Current State Analysis

• Feature State Visioning

• Business Plan Development Support

• Performance Framework Design

• Review and Challenge

• Service and Process Re-design

• Planning Deployment

• Performance Review

• Action Support

Competency Framework

Using InPhase's competency framework, we can provide you with an assessment of your Performance Management framework based on years of best practice and current thinking. 

Transformation Support

Every organisation transformation needs great support if it is going to succeed. Our expertise in all areas of business change and Performance Management, enable us to provide support for your transformation programme in many areas that you need.

Balanced Scorecard Facilitation

Our CEO, Robert Hobbs, developed the world's first commercial software implementation of the Balanced Scorecard in 1992 for National Westminster Bank, deploying the concepts of Professors Kaplan and Norton in a commercial software solution for the first time.

Since 1992, InPhase has worked with literally hundreds of balanced scorecard deployments, through four generations of Kaplan and Norton evolution of the concept.

Service Plan Facilitation

Every business should be structured so that it is clear what the team is aiming to achieve, how it will know how well it is progressing towards getting there, what resources it expects to need, what risks and contingencies are significant, and how it might get there.

Service Redesign

What are the new priorities? How can we deliver them better with less? 

• Outcomes

• Processes

• People

• Systems

• Skills

• Competencies

Service Plan Translation

SMARTen up your organisation's Performance Plans and enable effective ongoing 'Plan, Do and Review' management and get them onto PerformancePlus quickly, accurately and cost effectively.

Remote Consultancy

Schedule a time to suit you for an experienced InPhase Consultant to discuss any Performance Management issues and, if appropriate, guide you through using PerformancePlus live.

Outsourced Performance Management Service

We can provide effective Performance Management for less than the cost of the alternative FTE.